Find answers to common questions about our stays, booking process, amenities, and more—designed to help you plan your perfect Smoky Mountain getaway with ease.
​Frequently Asked Questions
Check-in starts at 4:00 PM, and check-out is by 11:00 AM.
Yes, all accommodations include complimentary high-speed Wi-Fi.
We offer pet-friendly options at select stays. Please contact us in advance to confirm availability and guidelines.
Cancellations made 14 days prior to arrival receive a full refund. Cancellations within 14 days are subject to a 50% charge.
Our accommodations are best suited for adults and children over 12. Please contact us for special arrangements.
Yes, our domes are equipped with climate control to keep you comfortable year-round.
Yes, free parking is available for all guests near the accommodations.
Absolutely! We offer a variety of guided outdoor adventures and wellness sessions. Contact us to learn more.
Amenities include comfortable bedding, kitchenettes, private decks, hot tubs (where applicable), and Wi-Fi.
We are located near Sevierville, Tennessee. Detailed directions will be provided upon booking.
