Question 1

What is the check-in and check-out time?

Accepted Answer

Check-in starts at 4:00 PM, and check-out is by 11:00 AM.

Question 2

Is there Wi-Fi available at the dome stays?

Accepted Answer

Yes, all accommodations include complimentary high-speed Wi-Fi.

Question 3

Are pets allowed?

Accepted Answer

We offer pet-friendly options at select stays. Please contact us in advance to confirm availability and guidelines.

Question 4

What is your cancellation policy?

Accepted Answer

Cancellations made 14 days prior to arrival receive a full refund. Cancellations within 14 days are subject to a 50% charge.

Question 5

Are children allowed at the stays?

Accepted Answer

Our accommodations are best suited for adults and children over 12. Please contact us for special arrangements.

Question 6

Do you provide heating and air conditioning?

Accepted Answer

Yes, our domes are equipped with climate control to keep you comfortable year-round.

Question 7

Is parking available on site?

Accepted Answer

Yes, free parking is available for all guests near the accommodations.

Question 8

Can I book guided tours or activities through you?

Accepted Answer

Absolutely! We offer a variety of guided outdoor adventures and wellness sessions. Contact us to learn more.

Question 9

What amenities are included in the dome stays?

Accepted Answer

Amenities include comfortable bedding, kitchenettes, private decks, hot tubs (where applicable), and Wi-Fi.

Question 10

How do I get to Unique Smoky Mountain Stays?

Accepted Answer

We are located near Sevierville, Tennessee. Detailed directions will be provided upon booking.

Everything You Need To Know