Privacy Policy

Last updated: August 10, 2025

This Privacy Policy describes how Unique Smoky Mountain Stays (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a booking through uniquesmokymountainstays.com (the "Site") or otherwise communicate with us regarding the Site and our services (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a guest, visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Information We Collect

Information You Provide to Us

When you book a stay or contact us, we collect information such as your name, email, phone number, payment details, and any preferences or requests.

Information We Collect Automatically

We may automatically gather data about your device and browsing activity on our website using cookies and similar technologies. This includes your IP address, browser type, pages visited, and time spent on the site.

Information from Third Parties

We may receive information about you from trusted third parties such as payment processors and booking platforms to provide and improve our services.

How We Use Your Information

We use your personal data to:

Process bookings and payments

Communicate with you regarding your stay

Improve and personalize your experience

Send you marketing communications if you opt-in

Comply with legal obligations

Protect our rights and prevent fraud

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics data. You can adjust your browser settings to refuse cookies, but some features may not function properly.

Sharing Your Information

We do not sell your personal information. We may share it with trusted partners involved in your booking, such as payment processors or service providers, solely to fulfill your reservation and provide our services.

Security of Your Information

We take reasonable measures to protect your data from unauthorized access, disclosure, or alteration. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. You can contact us anytime to exercise these rights or for any privacy-related questions.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website with an updated “Last updated” date.